Refund and Returns Policy

Effective Date: December 27, 2024

Thank you for shopping with WorldRapic! We hope you are delighted with your Christmas-themed purchases. However, if you are not completely satisfied with your order, we offer a simple and straightforward return and refund process. Please review the details of our Refund and Returns Policy below to ensure a smooth and hassle-free experience.

1. Return Eligibility

General Conditions:

  • Returns must be made within 30 days of receiving your order.
  • Items must be in new and unused condition, with all original tags, packaging, and accessories included.
  • A receipt or proof of purchase is required for all returns.

Non-returnable Items:

  • Customized or personalized products (e.g., engraved or monogrammed items).
  • Sale or clearance items.
  • Digital products or gift cards.

2. How to Initiate a Return

Step 1: Contact Us

  • To initiate a return, please contact us within 30 days of receiving your order at info@worldrapic.net or call (919) 471-4629.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.

Step 2: Return Authorization (RA) Number

  • Once we receive your return request, we will provide you with a Return Authorization (RA) number.
  • You must include this RA number inside the return package to ensure your return is processed correctly.

Step 3: Ship the Item

  • Pack the item securely in its original packaging to prevent damage during the return shipping.
  • Return the item to the following address:
    WorldRapic Returns Department
    4215 Oran Ave #APT D, Durham, North Carolina (NC), 27704

Step 4: Return Processing

  • Once we receive the item, we will inspect it to ensure it meets our return conditions.
  • We will process your return and issue a refund or exchange as soon as possible.

3. Refunds

Eligible Refunds:

  • Refunds will be issued to the original payment method after the item is received and inspected.
  • Refunds may take 7-10 business days to appear on your payment account after processing.

Partial Refunds:

  • If the item shows signs of use or is missing parts or accessories, we may issue a partial refund.
  • Items returned in unsellable condition will be returned to the customer, and no refund will be issued.

Shipping Costs:

  • Shipping fees are non-refundable, unless the return is due to a defective or damaged product, or if the wrong item was shipped.

4. Exchanges

  • If you would like to exchange an item for a different size, color, or product, please follow the return process and specify the item you would like as a replacement.
  • Exchanges are subject to product availability. If the requested item is out of stock, a refund will be issued instead.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receipt with photos of the damage or defect.
  • We will provide instructions for returning the damaged item and issue a full refund or replacement at no extra cost to you.

6. Return Shipping Costs

  • You are responsible for the return shipping costs unless the return is due to a defective or damaged item, or an error on our part.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

7. Holiday Season Return Policy

During the Christmas holiday season, we extend our return period. Purchases made between November 15 and December 25 can be returned until January 15 of the following year.

8. Contact Us

For any questions regarding returns or refunds, or if you need assistance with a return, please contact us:

9. Policy Updates

WorldRapic reserves the right to update or modify this Refund and Returns Policy at any time. The updated version will be posted on this page, and the revised policy will take effect immediately upon publication.